Privacy Policy
Your privacy matters
We're committed to protecting your data and being transparent about how we use it.
Last updated: January 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
• Account Information: Email address, name, and password when you register
• Profile Information: Avatar and preferences you choose to add
• Project Data: Code, files, and content you create using Platform8
• Usage Data: How you interact with our services, features you use, and actions you take
• Payment Information: Billing details processed securely through Stripe
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
AI and Your Data
When you use our AI-powered features:
• Your prompts and generated code are processed to provide the service
• We do not use your project code to train AI models
• AI interactions may be logged for quality improvement and debugging
• You retain full ownership of all code and content you create
• Generated code is yours to use, modify, and distribute as you see fit
Data Storage and Security
We take the security of your data seriously:
• All data is encrypted in transit using TLS/SSL
• Project data is stored securely on encrypted servers
• We use industry-standard security measures to protect your information
• Access to user data is strictly limited to authorized personnel
• We regularly review and update our security practices
Third-Party Services
We work with trusted third-party services:
• Stripe: For secure payment processing
• Vercel: For hosting and deployment services
• GitHub: For optional code export and integration
• Google/GitHub OAuth: For optional authentication
These services have their own privacy policies governing their use of your information.
Your Rights and Choices
You have control over your data:
• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your project data at any time
• Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@platform8.dev
Cookies and Tracking
We use cookies and similar technologies to:
• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our services
• Improve our services based on usage patterns
You can control cookies through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
• Posting the new policy on this page
• Updating the "Last updated" date
• Sending an email for significant changes
We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
• Email: privacy@platform8.dev
• Support: Visit our support page for assistance
We aim to respond to all inquiries within 48 hours.
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